Privacy Policy

Last updated July 10, 2018

HomeSidekick, Inc. has created this Privacy Policy for Reasi to let you know what information we collect when you visit our site and related interfaces, why we collect it and how it is used. This Privacy Policy explains the data collection and use practices of the website and all other Reasi-owned products or services.

  1. How we collect information about you

    When you visit the Reasi website or use Reasi services, we collect certain information sent to us through your computer, mobile phone, connected social networks or other access device. This information may include information regarding your device including, but not limited to, identifier, device name and type, operating system, location, mobile network information, IP address and standard web log information, such as your browser type, traffic to and from our site and the pages you accessed on our website. You must be at least 13 years old to use Reasi services. We do not intentionally collect information from or about any individual who is under 13 years old.

    If you create an account or use Reasi services, we may collect the following types of contact information - your name, address, phone, email, Facebook account and other similar information.

    When you use Reasi services, we collect information about your transactions and/or your other activities on our website and we may continuously collect information about your computer, mobile device, or other access device for fraud prevention purposes, to monitor for possible breach of your Reasi Account, and to identify any malicious software or other activity that may harm Reasi or its users.

    You may choose to provide us with access to certain personal information stored by third parties such as social media sites (such as Facebook and Twitter). The information we have access to varies by site and is controlled by your privacy settings on that site and your authorization. By associating an account managed by a third party with your Reasi account and authorizing us to have access to this information, you agree that we may collect, store and use this information in accordance with this Privacy Policy.

    Finally, we may collect additional information you may disclose to our customer support team.

  2. How we protect and store your personal information

    Throughout this policy, we use the term "personal information"; to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user. We store our customer's personal information securely throughout the life of the customer's Reasi Account. We typically retain such customer records for a period of five years following cancellation of the associated Reasi Account.

  3. How we use the personal information we collect

    Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:

    • Provide Reasi services and customer support you request;
    • Process transactions and send notices about your transactions;
    • Resolve disputes, collect fees, and troubleshoot problems;
    • Prevent and investigate potentially prohibited or illegal activities, and/or violations of our posted user terms;
    • Customize, measure, and improve Reasi services and the content and layout of our website and applications;
    • Deliver targeted marketing, service update notices, and promotional offers based on your communication preferences; and
    • Compare information for accuracy and verify it with third parties.

  4. How we share personal information with other parties

    We may share your personal information with:

    • Service providers under contract who help with parts of our business operations such as fraud prevention, marketing and technology services. Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit;
    • Financial institutions with which we partner;
    • Companies that we plan to merge with or be acquired by (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. You will receive prior notice of any change in applicable policy.);
    • Law enforcement, government officials, or other third parties when:
      • We are compelled to do so by a subpoena, court order or similar legal procedure; or
      • We believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our User Agreement; and
    • Other third parties with your consent or direction to do so.

    We will not sell or rent any of your personal information to third parties for their marketing purposes and only shares your personal information with third parties as described in this policy. If you establish a Reasi account indirectly on a third party website or via a third party application, any information that you enter on that website or application (and not directly on a Reasi website) will be shared with the owner of the third party website or application and your information may be subject to their privacy policies. We will notify you of material changes to this policy by updating the last updated date at the top of this page. We recommend that you visit this page frequently to check for changes.

  5. How you can access or change your personal information

    If you close your Reasi account, we will mark your account in our database as "Closed"; but will keep your account information in our database for the period described above. As of now, the only way you can close your account is to email us at

    This is necessary to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. However, if you close your account, your personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, as required by law or in accordance with this Privacy Policy.

  6. Marketing

    We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize Reasi services, content and advertising.

  7. How we use cookies

    When you access our website or content or use our application or Reasi services, we or companies we work with may place small data files called cookies on your computer or other device.

    We use these technologies to:

    • Recognize you as a Reasi user;
    • Customize Reasi services and content;
    • Measure promotional effectiveness; and
    • Collect information about your computer or other access device to mitigate risk, help prevent fraud and promote trust and safety.

    We use both session and persistent cookies when you access our website or content. Session cookies expire and no longer have any effect when you log out of your account or close your browser. Persistent cookies remain on your browser until you erase them or they expire.

    We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of our website. The help section of most browsers or browser add-ons provides instructions on blocking, deleting or disabling cookies.

    You may encounter cookies on websites that we do not control. For example, if you view a web page created by a third party or use an application developed by a third party, there may be a cookie placed by the web page or application. Likewise, these third parties may place cookies that are not subject to our control and this Privacy Policy does not cover their use.

  8. How you can contact us about privacy questions

    If you have questions or concerns regarding this policy, please contact us at